About the course
A time-compressed resource to passing ITIL v3 Foundation exam on the 1st attempt, includes 2 realistic practice exams!
This course is designed to get you ready to take and pass the ITIL v3 Foundation exam in the next 7 days. We cover everything you need to pass the exam by breaking down the content into 3 hours of video. In just 30-60 minutes a day, you will learn everything you need to know to pass the exam on your first attempt! The Information Technology Infrastructure Library Version 3 (ITIL® v3) framework has become the standard in IT Service Management across the globe. ITIL® helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike. The ITIL v3 Foundation exam is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL. By obtaining your ITIL v3 Foundations certification, you are showing employers that you understand the key elements, concepts and terminology used in the ITIL® service lifecycle, including how operations move between each stage of the lifecycle, the processes used, and their overall contribution to the service management best practices. This course is a "cram" course and will cover just the essentials needed for you to study and pass the exam in the shortest amount of time. If you have no previous experience in ITIL or IT Service Management, it is recommended that you take our "ITIL® v3 Foundations: Your Complete ITIL® Exam Prep Course" instead, which moves at a much slower pace and covers each topic in-depth over a total of 8.5 hours. This course is the summarized, quick study version of that course.
Style and Approach
This course includes an overview of the ITIL v3 Lifecycle, Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement phases. Additionally, this course comes with 2 complete practice exams that simulate the type of questions you will receive on the ITIL v3 Foundation exam and a downloadable Study Guide in PDF format for your last minute cramming sessions!
What You Will Learn
- To take and pass the ITIL v3 Foundation certification exam
- To understand the basics of the ITIL v3 framework
- To understand how the ITIL v3 framework is implemented within an organization
Jason Dion, CISSP No. 349867, is a Adjunct Instructor at Liberty University’s College of Engineering and Computational Science and Anne Arundel Community College’s Department of Computing Technologies with multiple information technology professional certifications, including Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), Certified Network Defense Architect (CNDA), Digital Forensic Examiner (DFE), Digital Media Collector (DMC), Security+, Network+, A+, PRINCE2, and Information Technology Infrastructure Library v3. With networking experience dating back to 1992, Jason has been a network engineer, Deputy Director of a Network Operations Center, and an Information Systems Officer for large organizations around the globe. He holds a Master’s of Science degree in Information Technology with a specialization in Information Assurance from University of Maryland University College, a Master’s of Arts and Religion in Pastoral Counseling, and a Bachelor’s of Science in Human Resources Management from New School University. He lives in the greater Washington D.C./Baltimore, Maryland area with his wife and two children.
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